PRIVACY POLICY

Pattaya International Safety Training Center Co., Ltd. and Pattaya Marine Safety Training School (collectively referred to as the “Company,” “we,” “us,” or “our”) are committed to protecting your personal data. We understand the importance of how your information is collected, used, disclosed, and transferred—especially outside of Thailand.

The personal data you share enables us to deliver our training services and products effectively and in a way that’s tailored to your needs—not only by us but also through our wider PISTC and PMSTS data ecosystem. We value your trust and are dedicated to handling your information responsibly to ensure you receive a high-quality, personalized experience and service.

This Privacy Policy applies to our training services, websites, social media platforms, online communication channels, and other points of data collection. Please review this Privacy Policy alongside the specific terms and conditions of any service you use, as additional information may apply depending on the type of data collected.

For the purpose of this policy, “Personal Data” refers to any information that can identify or be used to identify an individual.

We may update this Privacy Policy periodically. Please check regularly to see when it was last revised. Updates become effective upon being published on our website or application. If significant changes are made, we will provide clear notice. Where required by law—particularly if changes affect sensitive data—we will request your consent before proceeding.

1. What Personal Data We Collect

We may collect different types of personal data depending on how you interact with us and which training services or products you use. This includes information you provide directly to us, and data shared within the PISTC and PMSTS network.

1.1 Personal Information

• Your name, title, gender, age, date of birth, marital status, and number of children
• Job details like occupation, job title, company name, and type of business
• Nationality, country of residence, and immigration information (e.g., arrival/departure dates)
• ID details such as national ID number, passport number, social security number, tax ID, or driver’s license
• Photos, videos (e.g., CCTV footage), facial recognition data, signature, and voice recordings

• Other personal details like education, workplace, insurance, salary, income, license plate number, and house registration

1.2 Contact Information

• Home, work, and billing addresses
• Email address, phone number, fax number
• Social media and online IDs (e.g., LINE ID, Facebook, Google, Twitter)
• Contact details of your emergency contact or representative
• Any other contact details you’ve shared with us

1.3 Financial Information

• Bank and credit/debit card details
• Card type, number, expiration date
• Bank account and PromptPay number
• Payment records, billing details, and transaction history

1.4 Transaction Information

• Payments made or received, including amounts, dates, and methods
• Refunds, order numbers, booking or appointment details
• Delivery/pick-up info, signed receipts, and warranty details
• Complaints, claims, rental or service usage history
• Transaction status, purchasing behavior, and service feedback

1.5 Sensitive Personal Data

In some cases, we may collect sensitive personal data, but only when necessary and with your explicit consent (unless the law allows otherwise). This may include:

• Race or ethnic origin
• Religion or political opinions
• Biometric data (such as fingerprints, facial recognition, or iris scans)
• Identity data linked to biometrics
• Physical or mental health conditions
• Medical history or disabilities
• Genetic information
• Criminal background or records

2. Why We Collect, Use, or Share Your Personal Data

We collect, use, and disclose your personal data for various reasons depending on your interaction with us. In some cases, we must ask for your consent before using your data, especially for marketing purposes.

2.1 When Your Consent Is Required

Marketing and Communications
With your permission, we may use your personal data to:

• Share promotions, discounts, and special offers
• Send you news, updates, and announcements
• Deliver advertisements or personalized marketing about our training services and products

We do this only when we cannot rely on other legal grounds. To manage your consent for marketing communications from Pattaya International Safety Training Center Co., Ltd. and Pattaya Marine Safety Training School, please contact us at:
📞 (+66) 038 195 818

3. Who We May Share or Transfer Your Personal Data With

In order to provide you with the best services and comply with legal obligations, we may share your personal data with trusted third parties. These parties may be located inside or outside Thailand and will only process your data for the purposes outlined in this Privacy Policy. You may also be subject to their own privacy policies.

3.1 Social Media Platforms

We may allow you to log in to our websites or platforms using your social media accounts (e.g., Facebook, Google, Instagram). If you do, you allow us to access your public profile and other information you’ve authorized through the login system.

We may also share your email address with these platforms to:

• Verify if you’re a user of that social network
• Show you relevant, personalized ads

3.2 Legal or Regulatory Authorities

In certain situations, we may need to share your personal data to comply with laws or regulations. This includes:

• Law enforcement agencies
• Courts or regulators
• Government authorities
• Other parties when necessary to protect our legal rights, the safety of individuals, or to investigate and prevent fraud or security issues

4. International transfers of your Personal Data

We may disclose or transfer your Personal Data to third parties or servers located overseas, which the destination countries may or may not have the same equivalent level of protection for Personal Data protection standards. We take steps and measures to ensure that your Personal Data is securely transferred and that the receiving parties have in place an appropriate level of protection standards or other derogations as allowed by laws. We will request your consent where consent to cross-border transfer is required by law.

5. How long do we keep your Personal Data.

We retain your Personal Data for as long as is reasonably necessary to fulfil the purpose for which we obtained it, and to comply with our legal and regulatory obligations. However, we may have to retain your Personal Data for a longer duration, as required by applicable law.

6. Security of your Personal Data

The Company recognizes the importance of maintaining the security of your Personal Data. Therefore, the Company endeavours to protect your information by establishing security measures for your Personal Data appropriately and in accordance with the confidentiality safeguard of Personal Data, to prevent loss, unauthorized or unlawful access, destruction, use, alteration, rectification or disclosure; provided, however, that the Company will ensure that the method of collecting, storing and processing of your Personal Data, including physical safety measures follow the information technology security policies and guidelines of the Company.

7. Cookies and How We Use Them

When you visit our websites, we may automatically collect certain information using cookies.

What are cookies?
Cookies are small text files that are stored on your computer or device when you visit a website. They help us understand how you use our website and improve your experience.

Why we use cookies:

• To help our website function properly (essential cookies)
• To remember your preferences, like language or login details
• To improve website performance and analyze how visitors use our site
• To customize content and make your browsing experience more personal
• To show you relevant advertisements based on your interests

How can you control cookies?

Most Internet browsers allow you to control whether to accept cookies, or you can download 3rd party “extensions” which give you precise control of your cookies. Due to the nature of some cookies, rejecting, removing, or blocking these cookies can affect your user experience and may block your ability to use some or all of the features or areas of our Website. If you would like to delete any cookies or if you change your mind, please refer to your browser’s settings or options page, or search for instructions using your favorite search engine. For major Internet browsers settings, please refer to these links:

• Google Chrome
• Safari
• Microsoft Edge
• Mozilla Firefox

Third-party cookies:
Some cookies on our website may come from third parties (like advertisers or analytics services). These cookies may collect information about:

• The pages you visit on our site
• How you got to our site
• The pages you visit after leaving our site

This data helps deliver ads that match your interests and browsing behavior. Some of it may be linked to other personal data you’ve shared with us on our website.

8. Your Rights Regarding Your Personal Data

Depending on applicable data protection laws, you may have the following rights regarding your personal data:

8.1 Right to Access

You can ask to see or request a copy of the personal data we hold about you. For security reasons, we may ask you to verify your identity before providing the information.

8.2 Right to Correct (Rectification)

If any of the personal data we hold is incorrect, incomplete, outdated, or misleading, you can request us to correct or update it.

8.3 Right to Data Portability

You can request to receive your personal data in a structured, electronic format and have it transferred to another service provider. This applies to data:

• You have given directly to us, and
• That we process based on your consent or a contract with you.

8.4 Right to Object

You have the right to object to how we use your personal data in certain cases—such as when it’s used for direct marketing.

8.5 Right to Restrict Use

You can ask us to temporarily stop using your personal data in certain situations (for example, while we investigate a correction request).

8.6 Right to Withdraw Consent

If you’ve given us consent to use your personal data, you can withdraw that consent at any time. This won’t affect any use of your data before the withdrawal.

8.7 Right to Deletion

You can request that we delete or anonymize your personal data. However, we may need to keep some information to meet legal requirements or to protect our legal rights.

8.8 Right to File a Complaint

If you believe we’ve mishandled your personal data or violated data protection laws, you have the right to file a complaint with the relevant regulatory authority.

9. How to Contact Us

If you have any questions about this Privacy Policy, your personal data, or if you wish to exercise your data protection rights, please contact us or our Data Protection Officer at:

Company Name:

Pattaya International Safety Training Center Co., Ltd. and Pattaya Marine Safety Training School

Address: 137/10 Moo 4, Takhian Tia, Banglamung, Chonburi 20150, Thailand

Phone: (+66) 038 195 818

Email: info@pistc.com

We’re here to help with any concerns or requests related to your personal data.